Secure Tree Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including tree removal, emergency tree removal, tree trimming, stump grinding, and other related services.

By using our website, contacting us, or utilizing our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, phone number, email address, and mailing address.

Payment Information: Billing address and payment details when making a purchase.

b. Non-Personal Information

Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.

Device Information: Information about the device you use to access our website, such as operating system and device type.

c. Photos or Location Data

Images or videos of the site requiring service (submitted by you or captured by us during inspections).

GPS data to identify service locations.

2. How We Use Your Information

We use the information collected to:

Provide and manage our tree removal services.

Respond to your inquiries, schedule services, and send updates.

Process payments and deliver invoices or receipts.

Improve our website and customer service experience.

Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following situations:

Service Providers: With trusted third-party vendors who assist with billing, customer support, or other business operations.

Legal Requirements: If required by law, court order, or to protect our rights or those of others.

Business Transfers: In the event of a merger, sale, or reorganization of our company.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may have the following rights regarding your data:

Access and Correction: Request access to or correction of your personal information.

Data Deletion: Request deletion of your personal data, subject to legal and business obligations.

Opt-Out: Opt-out of receiving promotional emails by clicking "unsubscribe" in the email or contacting us directly.

To exercise these rights, contact us at [Insert Email Address].

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some features of our website may not function properly without cookies.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date.